I have worked in IT support for 25+ years now, and I love it. 

I’m a Microsoft Certified System Engineer, and can handle just about any IT challenge thrown my way. I’ve seen many a disaster of a system, and I love to turn those disasters into successes

I’m a very calm and patient person, and am happy to spend whatever is time necessary help help others understand and use technology to its fullest. I have my own IT twist on the golden rule that I apply with everyone I work with: Giving others the help that I would want…because in the end, your success is my success